📜 Frequently Asked Questions (FAQ)
You'll find answers to the most common questions about LakayPro, our services, and how we support entrepreneurs and creators.
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1. What is LakayPro and what do you offer?
Answer:
LakayPro is a bilingual digital platform created to support entrepreneurs, especially in the Haitian community. We provide tools, resources, and services such as eBook creation, branding, digital products, business setup, design, and print services.
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2. How can I get started with your services?
Answer:
You can get started by visiting our website, browsing our service or product pages, and booking a free 30-minute consultation. You can also reach us directly via WhatsApp or the contact form.
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3. Do you only work with Haitians or offer content in Kreyòl?
Answer:
LakayPro is open to everyone, but our mission is to serve the Haitian community worldwide. That'sTo make our tools more accessible, we provide bilingual content in both English and Haitian Creole (Kreyòl) why we provide bilingual content in both English and Haitian Creole (Kreyòl) to make our tools more accessible.
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4. Can I request a custom service or package?
Answer:
Absolutely! We love creating personalized solutions. If you have a special request for a design, eBook, website, or product, contact us and we'll tailor a plan for you.
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5. Are all sales final?
Answer: Yes. All sales are final. Because many of our products are digital, downloadable, or custom-designed, we do not offer refunds or exchanges. Please review the product details carefully before purchasing. If you have any questions, please get in touch with us before placing your order.
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6. How long does it take to receive digital products or services?
Digital downloads are available instantly after purchase.
Custom services (like design or branding) may take 3–14 business days depending on complexity.
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7. Do you offer payment plans or deposits for services?
We offer 50% deposit options for premium services or large custom projects. Full payment is required before final delivery.
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8. What if I need revisions or edits?
We offer up to 2 complimentary rounds of revisions on custom work. Additional revisions may incur a small fee depending on the request. Depending on the request, additional revisions may incur a small fee
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9. Can I resell or share LakayPro products?
No. All LakayPro products are for personal or business use only by the purchaser. Redistribution or resale is strictly prohibited.
Need More Help?
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If your question isn't listed here, feel free to:
- Use our live chat
- Email us at info@lakaypro.com
- Call or WhatsApp us at (561) 599-8140 (Whatsapp Only)
We're here to help you build, grow, and thrive.